Fulfillment is frequently cited as one of the top value added services printers would like to add to their product offering, but it can have a steep learning curve. Without a well-executed plan for adding this service, client relationships and profitability can be at risk. Join print industry consultant, Steve Anzalone, principal of Anzalone Advisors, for an overview of fulfillment and a discussion of best practices, plus a few war stories from his nearly 40 years in the business and tips on avoiding common missteps.

During this sessions we will discuss:

• Why should printers be in the fulfillment business?
• How do most printers get into fulfillment?
• Lessons learned the heard way
• Overview of tracking technology
• Kitting and assembly
• And much, much more…

Who should attend?
This session is designed for CEOs, owners, presidents, general managers, controllers, CFOs, and others responsible for the growth in your company’s business.

Steve Anzalone is the founder of Anzalone Advisors, LLC, a management consulting firm that helps small and medium sized manufacturing and graphic arts firms improve results. As the former President & COO of HardingPoorman Group, and with more than 33 years of experience in commercial printing business and operations management, team building, process improvement, and compliance in support of Fortune 500 customers, Steve’s passion is to drive change by seeking out the intersection of employee engagement and operational excellence.