What You’ll Learn:

< How to tell the difference between training, motivation and misconduct issues – and how to handle each
< How to perform legally defensible progressive discipline, up to and including discharge
< Legally sound and practical techniques for preparing discipline and discharge documentation

Plus – participants receive Ferrara Fiorenza’s reference desk book, “Managing the Non-Performing Employee.” This detailed guide and form book provides employers (and their managers/supervisors) with an easy-to-follow, practical explanation of the causes of employee performance problems, suggested techniques for motivating unmotivated employees and a step-by-step “how-to” guide for investigating employee misconduct and discharging employees.

Register for the desired number of Sessions below or use registration form.  Questions?  Contact Caroline at caroline@printcommunications.org.