PGCA For You

If you find you have a problem or situation that you don’t know how to solve, contact Print & Graphic Communications Association;  chances are we’ve had that problem before and can assist you in finding a solution. 

2020 Wage & Benefit Survey


Managing a printing business is challenging on the best days. No matter how well-intentioned, often family and friends just don’t understand the issues you encounter with your printing business.


We do!  With decades of varied management level industry experience, you can count on Print & Graphic Communications Association for confidential, professional, unbiased advice and support on an incredible variety of topics. 

Member Ask a Member

Member to Member is an online forum to facilitates the exchange of information between members on key industry topics.

Here’s how it works!

  • Members-Only service
  • Members can submit a question to the PGCA staff via phone at (716) 691-3211 or email
  • Any relevant topic is fine
  • All questions and responses are confidential
  • All responses will be compiled into a PDF for distribution
  • Only companies responding to the initial question will receive an immediate copy of the responses
  • The compiled responses will be archived in the Members Only section of

Join the conversation! Send your questions to!

Short Attention Span Webinar Series

Hosted by Bill Farquharson and Kelly Mallozzi, these webinars are held on the second Thursday of each month and are free for PGCA members.
 Get more information and register for all upcoming webinars at  

Join the Sales Vault community and experience continuous sales growth.  PGCA members receive a discount on the monthly fee. Visit to find out more.  Every day you delay costs you sales!

You don’t need two highly-qualified sales trainers to convince you of the need to constantly seek new business. However, you might appreciate knowing where to find some great opportunities.

Time Management. While this might seem like a simple topic to cover, revisiting the subject of time management on a regular basis is critical to sales growth. The best of the best know to how to maximize sales productivity.

Motivation. We could all use more of that! Listen to Bill and Kelly’s ideas on where to find it and how to apply it!

Every client you have should feel like they are #1. Making that happen is not an accident. Learn how to make every account feel like your  most important customer.

“I don’t get it. I think I’m doing all the right things. So, why isn’t there a line down the street of customers just waiting to buy from me?”  Bill & Kelly give you 5 reasons why someone won’t buy from you. 

Contact Us

For Employee or Business Issues or Industry Advocacy

Tim Freeman, Co-President
(716) 691-3211

Melissa Jones, Co-President
(856) 308-2851

Events, Communications,
Member Services

Kim Tuzzo
Marketing/Programs Director
(716) 691-3211

OSHA Compliance Issues 

Stephen Stankavage,
Director of Environmental, Health and Safety
(570) 579-6497

Group Buying Programs, RACG,
Accounts Payable/Receivable

Caroline Wawrzyniec
Office Support Manager
(716) 691-3211

Print & Graphic Communications Association

We Are Here for You!